Traffic Data

LegalDesk may collect a variety of visitor data such as IP addresses, browser settings, internet service provider (ISP) information, referring/exit pages, operating systems, date/time stamps, and clickstream data (collectively “Visitor Data”). No Personally Identifiable Information is collected in this process. The Site may use Visitor Data to compile traffic data about the types of visitors who use the Site at specific intervals (collectively “Traffic Data”).

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We may use Traffic Data to analyze Site traffic, but this information is not examined for Personally Identifiable Information (as defined below). We may also use Traffic Data to diagnose problems with our server, administer our Site, or display content according to your preferences. Visitor Data and Traffic Data may also be shared with business partners, affiliates, or advertisers on an aggregated and anonymized basis.

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Cookies

LegalDesk may use the standard cookie feature of major browser applications and third-party providers, including Google Analytics and Wix features (Remarketing, Google Display Network Impression Reporting, the DoubleClick Campaign Manager Integration and Google Analytics Demographics and Interest Reporting), or employ internally developed cookies and tracking codes, that allow LegalDesk to store a small piece of data on a visitor’s computer, or any other device a visitor uses to access Online Services, about his or her visit to the Site or use of Applications. LegalDesk does not capture Personally Identifiable Information in cookies or use cookies to mine Personally Identifiable Information. You can remove persistent cookies by following directions provided in your Internet browser’s “help” directory. If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as order forms, will be limited.

 

3rd Party Tracking

The use of tracking technologies by our service providers, technology partners or other 3rd party assets (such as social media links) on the site is not covered by our Privacy Policy. These 3rd parties may use cookies, clear gifs, images, and scripts to help them better manage their content on our site. We do not have access or control over these technologies. We do not tie the information gathered to our Customers’ or Users’ Personally Identifiable Information.

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Personal Information

LegalDesk requires each customer to provide us with personal information (“Personally Identifiable Information”) to access and use LegalDesk products and services. Personally Identifiable Information is captured only when a visitor accesses the Services, or speaks on the phone with a LegalDesk employee and willingly discloses that information. This disclosure may occur when a visitor registers and creates a login for the Services, engages in transactions, contacts customer service, or participates in contests, promotions, surveys, forums, content submissions, requests for suggestions, or other aspects of services offered by LegalDesk.

 

Personally Identifiable Information includes: (i) “Contact Data” (such as your name, address, city, state, zip code, phone number, and email address); (ii) “Financial Data” (such as your credit card number, expiration date, and verification code or bank account information); (iii) “Demographic Data” (such as your zip code and sex); and (iv) other “Legal Data” (such as your company information, transaction information, and other sensitive information included in legal agreements). LegalDesk uses this information for the sole purpose of administering its services for our customers, and does not use such information for any other reason, except in cases where we are compelled to do so pursuant to applicable law or by a court order.

 

Testimonials and Reviews

We may display personal testimonials of satisfied customers. We will ask for your specific consent as part of the survey. If you wish to update or delete your testimonial, you can contact us at support@LegalDesk.app. We may also display customer reviews. If you provide a review that we display and wish to update or delete it, you can also contact us at support@LegalDesk.app.

 

Calls/Electronic Communications

In the regular course of our business, LegalDesk may monitor and record phone conversations or email communications between you and LegalDesk employees for training and quality assurance purposes. We may receive a confirmation when you open or click on content in an email from us, which helps us make our communications to you more useful and interesting. If you do not wish to receive email from LegalDesk, you may unsubscribe from our mailing list on any of the emails we send.